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Support Center

Get help when you need it. We're here to make your quoting journey smooth and successful.

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Need help with something specific? Submit a support ticket and our team will get back to you as soon as possible.

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Getting Started

New to Tarmac Quote App? Start here for a quick introduction.

  • Creating your first quote
  • Adding clients
  • Using the calculator
  • Customizing your settings
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Calculator Guide

Master the advanced tarmac calculator for accurate quotes every time.

  • Understanding area calculations
  • Setting material depths
  • Adding labour costs
  • Including additional charges
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Quote Management

Learn how to create, send, and track professional quotes.

  • Generating PDF quotes
  • Sending quotes by email
  • Tracking quote status
  • Managing quote versions
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Client & Team

Manage your clients and collaborate with your team.

  • Adding and organizing clients
  • Inviting team members
  • Setting user permissions
  • Viewing activity history

Video Tutorials

Watch step-by-step video tutorials to master Tarmac Quote App quickly.

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Video tutorials coming soon!

We're currently producing detailed video guides to help you get the most out of the app.

FAQ

Got Questions? We've Got Answers

Everything you need to know about Tarmac Quote App

We build your own custom dedicated app instance which typically takes 2-3 days. Once ready, you'll complete a simple form with your company details, logo, tarmac pricing, and labour rates. Then you're ready to start quoting. We handle all the technical setup for you.

Not at all. If you can use your phone, you can use this. We've designed it to be as simple as possible - no training required.

Absolutely! Works perfectly on any device - phone, tablet, laptop, or desktop. Create quotes on-site or in the office.

We're here to help! Email support is included with all plans, and Professional/Enterprise customers get priority support. Real people in the UK, not bots.

Absolutely! We offer free demos so you can see the app in action before making any decisions. Contact us at info@tarmacquote.app or call 07432 829707 to book a demo.

Yes! No long-term contracts or tie-ins. Cancel anytime with one month's notice. We're confident you'll love it.

Absolutely. Bank-level encryption, daily backups, and GDPR compliant. Your data is safe with us.

Support Hours

Monday - Friday: 9:00 AM - 5:00 PM GMT

Saturday: 10:00 AM - 2:00 PM GMT

Sunday: Closed

Emergency support available 24/7 for Professional and Enterprise customers.